Alfa Athanasios D. Koukoutaris S.A. is dedicated to maintaining business practices characterized by integrity, reliability, honesty, transparency, fair dealings, and full compliance with applicable laws. As outlined in our Code of Professional Ethics, we are committed to fostering a business environment of transparency, responsibility, and high standards of corporate behavior towards our employees, customers, suppliers, consumers, governments, and the communities in which we operate.
To uphold these standards, we require the highest level of professional and ethical conduct from all our employees and business partners.
To prevent offenses and unethical or unlawful behaviors, we provide a means for employees and third parties to report any suspicions related to these issues within our Company. Reports can be made anonymously if desired.

Reporting Channels:
Reports can be submitted anonymously or with identification. Identified reports are encouraged as they facilitate necessary investigations and actions. You can report incidents involving significant violations of our Code of Conduct and related corporate policies, as well as applicable laws (e.g., financial crimes, fraud, corruption, unfair economic practices, inappropriate or unethical behavior, workplace harassment, non-compliance with our Code of Ethics, personal data breaches, and information security violations). 

You can use the following channels to submit your report:

• Email: [email protected]
• Telephone: (+30) 2461 042103
• Postal Mail: 1st km Kozani-Argilos, Kozani 501 00, marked as CONFIDENTIAL
• Electronic Incident Reporting Form : Accessible here.

Important Information for Employees and Stakeholders:
You are encouraged to report any activity that deviates from the principles of the Code of Ethics and Conduct and may cause concern.
Your reports are crucial in preventing or mitigating potential negative impacts on the Company, supporting a culture of transparency, responsibility, and integrity.
Reporting with identification is more reliable and allows for direct communication to provide clarifications and additional information during the investigation process.
The Company ensures no action will be taken against any employee who reports in good faith any actual or suspected misconduct.
The reporting procedure must not be misused for reckless accusations or personal grievances. To prevent malicious or unfounded reports, penalties may be imposed on those who act in bad faith, and legal actions may be pursued for defamatory claims.
We appreciate your commitment to maintaining the integrity and ethical standards of Alfa Athanasios D. Koukoutaris S.A.